Before you arrive

We’re looking forward to welcoming you

We will be open for you to join us for your studies* and are looking forward to welcoming you to the International Study Centre.

You can choose how you study:

Whether you are getting ready to join us on campus soon or you can’t wait to begin your studies but you have concerns about travelling to the UK, we will help you to get to where you want to be.

We are open for you to begin your studies in the centre from the start of term. In order to create the safest possible learning environment, and whilst social distancing restrictions are in place, you will benefit from a mixture of as many face-to-face interactions as possible, supported by online learning. You will also receive one-to-one support, giving you help and guidance every step of the way.

If you are unable to travel for the start of term, you can start your programme online from home with virtual teacher-led learning and join us on campus at any point during your programme. When you are ready to travel, our transition plan will ensure you have a smooth transfer to the UK and are fully integrated into face-to-face classes at the Centre with minimal disruption to your studies.

We expect and hope that you will be able to travel to the UK and study in the Centre with us soon. However, if you are unable to travel for the duration of your programme, you can complete your entire pathway programme from home via virtual, teacher-led learning. The University has confirmed that due to exceptional circumstances related to the pandemic it would recognise online-only study and assessment for progression.**

However you study, our experienced, specialist staff will be available to offer academic guidance, tutorial sessions, careers advice as well as personal and welfare support.

Students that start their programme from home will benefit from the expanded list of English tests we will accept for entry for online study, our 21 day money back*** satisfaction offer and updated visa refund policy.

*Subject to satisfactory completion of our detailed health and safety risk assessment.
**Subject to meeting the progression requirements, the University has confirmed that if you are unable to travel for the whole of your pathway programme due to exceptional circumstances related to the pandemic, it will recognise online-only study and assessment for progression.
***Provided students have an online attendance level of 80% or more

Local support information for students

Question Answer

Is the Centre open?

Due to government guidance put in place to limit the spread of COVID-19, we closed the Lancaster University International Study Centre and moved to teaching online in March 2020. While the campuses are closed, we are continuing to provide teaching and support services via our online learning environment (StudySmart), and other communication methods.

In accordance with current UK government guidelines and following consultation with our staff we have determined that the International Study Centre can safely open for all students to return to learning on campus with appropriate safety measures in place on 5th October 2020*^.

*Subject to satisfactory completion of a rigorous health and safety risk assessment.
^Information is subject to change. Government guidance to prevent the spread of COVID-19 is regularly changing and therefore we will continue to review and adapt the measures that we’re putting in place to safeguard our staff and students as we plan to reopen the International Study Centre.

What facilities are available on campus?

While the campus is closed, all teaching and learning has moved online. Only staff carrying out essential activities and students living on site should be on campus.

When the campus reopens and whilst social distancing measures are in place, at Lancaster University International Study Centre you will benefit from a mixture of as many face-to-face interactions as possible, supported by online learning. You will receive one-to-one support, giving you help and guidance every step of the way.

Lancaster University campus will be open to students, with measures put in place to ensure your health and safety. For more information visit the Lancaster University website.

What should I do if I need support when I arrive in the UK?

We’ll ensure that you have all the information and support you need ahead of your move to the UK. We will provide you with tailored information to prepare you for your journey; including information about what to pack, planning for your arrival, and how to make the most of your time at the International Study Centre.

If you need help with anything when you arrive, you can call the International Study Centre’s Emergency Contact number for support:

+44 (0) 7824 592783

What should I do if I am in the UK and I need health advice or welfare support?

Staff at the International Study Centre are available to talk to you when you need support. If you need to talk to someone outside of the school, we can put you in contact with external support groups.

If you show the symptoms of COVID-19 then you should follow official UK medical advice. You should also contact the Centre for further information.

View the government’s advice on what to do if you are displaying symptoms of the coronavirus.

Here to support you

From visa application through to booking accommodation, you’ll be fully supported by our dedicated team every step of the way. We’ll ensure that you have all the information and support you need ahead of starting your studies with us and planning to move to the UK. We will provide you with information to prepare you for life in the UK; including information about what to pack, planning for your arrival, and how to make the most of your time at the Centre or College.

If you are enrolled on our Prepare for Success programme, you will receive guidance on what you need to do to get ready for your departure to the UK, or to start your studies online from your home country.

For more details about our commitment to support you visit - studygroup.com/study/uk-learning

Before you arrive

Download and complete your pre-arrival form to make sure your arrival is as smooth as possible.

Pre-arrival checklist

Confirm your place with us

Visit our fees page to see what you need to pay to confirm your offer and to be issued with your Confirmation of Acceptance of Studies (CAS).

Arrange your visa

You must have a UK study visa to join the International Study Centre. Contact us if you have any questions and we will be able to help you with this process.

Confirm your accommodation

Having a place to live when you arrive is important. Our Accommodation Team will be able to help you with this.

Book your flights

As soon as you receive your visa, you can book your flights. The closest international airport to Lancaster is Manchester.

Organise your insurance

Make sure you have health, medical and personal insurance to cover your stay in the UK. You can find out about StudyCare insurance if you need more guidance.

What to pack

  • Your passport and visa
  • UKVI Decision Letter
  • International Study Centre offer letter
  • CAS statement
  • Evidence of funding for your tuition fees and living costs
  • Accommodation documents
  • Four passport-sized photographs
  • Insurance documents (unless you are covered by StudyCare)
  • Medical certificates and vaccination records

If you take any prescription medication, bring your prescriptions with you translated into English. You should also bring any essential toiletries you may need for your flight or first few days. Any other medications and toiletries can be purchased once you arrive in Lancaster.

  • It is always useful to carry a small amount of British money on your person. A good amount to bring with you for your arrival is £50.
  • As an international student, it it could idea to bring a travel adapter with you. This will allow you to immediately use the electronics you brought from your home country.
  • There will be the opportunity to use university computers on campus, but having your own computer will allow you to study whenever is convenient for you. You can always buy a computer in Lancaster after you arrive.
  • If you are under 18 years old, you should also bring your Guardianship letter.

Things to know

Two international students in a coffee shop

Moving to a new country can be a nerve-wracking experience, so get to know the city of Lancaster better before you arrive.

Your first week

Britain is home to residents from around the world, giving it a vibrant, cosmopolitan feel. You’ll soon be able to adapt to a whole variety of situations, from understanding British etiquette and slang to cooking your own food and going out with your new friends.

It won’t take you long to make friends, but whilst you settle in, we will organise events designed to help you meet your classmates and build new friendships. There are also many societies you can join to meet people with similar interests to you.

The UK is a multicultural country and you will find local shops will sell most things you will need. If you can’t find what you’re looking for locally, some of the larger supermarkets stock a wider range of international products. There are also restaurants serving cuisine from around the world so if you’re looking for a something to remind you of home you’ll be able to find just what you want

Prepare for success

Gain the competitive edge before you start your academic programme with our online preparation course.

Studying with us?

Learn more about how you can choose to study with us.

Arrive on time

For students starting in January, term starts on Monday 6th of January, 2020.

Please arrive on time to start your induction at 09.00 am at the International Study Centre.

Campus map

Easily find your way around.

Continue preparing for your arrival in Lancaster with our helpful blogs

Your first week

A group of international students outside of the castle in Lancaster

If you’re wondering about what may happen during your first week at Lancaster, read our guide to making the most out of your orientation experience.

Feeling homesick

An international student on the Lancaster University campus

Studying abroad is a new and exciting time – but it is completely normal to also have feelings of homesickness as well.

Improve your English

Two international students in the library at Lancaster University

Although living abroad will improve your English language abilities, you can always get a head start on improving your English before you arrive.

Find out more about starting your studies or check the latest COVID-19 information.